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Helping you to recover, at work and at home

If you’re on claim for an illness or injury, you may be eligible to access specialist support from your insurer to help improve your quality of life and, if possible, return to meaningful work.

What is recovery support?

This is generally a service provided by your insurer at no additional cost to you, while you’re on claim.

Recovery support services may help you improve your recovery from a long-term illness or injury, by assisting with your day-to-day functioning, health and wellness. It may also help with your gradual return to work if that is s appropriate for you.

Work can give many people a sense of purpose and identity, which can be impacted if you are off work for a long period of time. A recent study from the University of Pennsylvania in the US suggests there is a link between high levels of free time each day, and lower levels of wellbeing.1

The Royal Australasian College of Physicians’ Health Benefits of Good Work initiative, of which ClearView is a signatory, also points to the importance of ‘good work’ – in a healthy, safe workplace – in boosting your wellbeing.2

What kind of services can I access?

This is dependent on your insurer, but in general if you’ve made a claim for a serious illness or injury, your insurer may be able to work with you to help prepare an individualised recovery plan that aims to assist with improving your health, wellbeing and return to the workforce.

This plan could include a combination of:

  • Exercise physiology programs
  • Pre-vocational support or ‘pre-habilitation’
  • Return to work planning
  • Business and executive coaching
  • Specialist support for your condition (such as cancer, mental health or fatigue-related conditions)

For more detail on the recovery services that ClearView offers, see our wellbeing page here.

If you’re insured with ClearView, your recovery plan will be developed in consultation with any medical professionals you’re currently seeing for your illness or injury, to make sure the right approach is taken for you and your health.

How can I access recovery support?

If you’re currently on claim with us, you can let our claims team know that you’re interested in rehabilitation and recovery services. Alternatively, your claims consultant may also let us know that they think you’re a good candidate for these services.

How can I find out more?

If you’re a current ClearView customer and you’re on claim, or thinking of making a claim, you can fill out the form on our wellbeing and recovery page to find out more from our claims team, or contact [email protected]

Too much free time may be almost as bad as too little. American Psychological Association, 9 September 2021

Health Benefits of Good Work. Royal Australasian College of Physicians 2022

This article is made available by ClearView Life Assurance Limited ABN 12 000 021 581 (ClearView). ClearView is not a health insurer or otherwise carrying on a health insurance business. This article should not be considered as health advice, and you should always obtain advice from a relevant health provider. Should financial product advice be included, this is intended to provide general information only. The information has been prepared without taking into account any particular person’s objectives, financial situation or needs. You should seek independent financial advice and read the relevant Product Disclosure Statement (PDS) before making any decision about a product. A copy of the relevant PDS can be obtained from 132 977 or on our website clearview.com.au. Before acting on such information, you should consider the appropriateness of the information having regard to your personal objectives, financial situation or needs. ClearView recommends that you obtain personal financial advice and read the relevant PDS before making any decision about a product. This information also does not in any way constitute tax, legal or financial advice and before relying on this information, you should seek independent expert advice. All benefits are paid in accordance with policy terms. You can find our Privacy Policy at https://www.clearview.com.au/privacy/. This article should not be seen as a recommendation in relation to the provider and while ClearView have taken all care to ensure the information in this article is accurate and reliable, to the extent the law permits we will not assume liability to any person for any error or omission in the article however caused.
Helping you to recover, at work and at home - White label version

Financial advisers can download a white label version of this article for use in client communications here.

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