As a hairdresser in a country town in southern Queensland, Julianna* had a close relationship with her customers.
One of her regulars, a financial adviser, used to talk to her about superannuation and life insurance. After undertaking a review of her circumstances, he suggested that she consider taking out life insurance, including income protection, to help protect herself against accident, illness, injury and premature death.
She was only in her 20s at the time, but Julianna decided to take out a policy.
“I never doubted the value of life insurance because I was so used to paying health insurance and car insurance that I just treated it as another necessary expense,” she said.
Julianna fell in love, got engaged, bought a house and started trying for a baby.
Julianna and her partner were thrilled to learn she was pregnant but a routine check-up led to a scan that detected a mass on her brain. The young couple was overcome with fear and emotion.
“All I could think was I’m not going to see my baby. Also we just bought a house and we needed my salary to help pay the mortgage. I started to lose my hair, which was a big deal to me as a hairdresser, and my health deteriorated so I had to stop working, undergo surgery to remove the tumour and start treatment,” Julianna recalls.
Fortunately, her insurance provided a regular income stream to relieve some of the financial pressure and enable her to focus on her health and recovery. It also helped her to cover travel and accommodation costs to see her specialist in Brisbane.
“I knew I had insurance because I’d been making payments for years but I didn’t know exactly what I was covered for. Our financial adviser basically took care of the whole process for us,” Julianna says.
“I was expecting a battle with the insurer because you hear horror stories but it was straightforward. When I needed the money the most, ClearView was there.”
“Over the years, I never doubted the value of life insurance because I was so used to paying health insurance and car insurance that I just treated it as another necessary expense. I never thought something like this would ever happen to me but it did and I’m so grateful I took out cover as a young woman.”
Julianna said the clear and regular communication she received from ClearView while her claim was being assessed gave her confidence that her case was important.
“I’m still recovering and I still have to have regular check-ups but money is one less thing I have to worry about,” Julianna says.
“I never thought something like this would ever happen to me but it did and I’m so grateful I took out cover as a young woman.”
Income Protection Cover
Income protection cover pays a regular amount to replace income a person would ordinarily receive from work if they become ill or injured for a period of time.
An income protection policy will pay up to around 70 per cent of a person’s income before they became ill or injured, and will usually include a waiting period.
With ClearView ClearChoice, people can choose their waiting period.
Depending on a person’s circumstances, they can take out income protection cover for their whole working life or a set period.
People may choose to take out income protection cover to ensure they have a financial buffer to protect them in case of serious health problems or unforeseen injuries that require time out of the work force to address.
*Not their real name.